We use the latest strong encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit or debit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history. When you give us the above information, it may be used for:
i. ADMINISTRATION OF OUR SITE:
The information you give us is necessary to enable us to fulfil your order, make sure it is delivered correctly and to maintain your account.
ii. CUSTOMER SERVICE:
We ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about our products using our website and to notify you about the status of your order.
iii. DIRECT MARKETING:
We want to keep you up to date on our latest products, promotional offers, and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by email, post, or telephone. You can also choose when registering to receive such information from other carefully selected companies.
You will not be sent any unsolicited material unless you indicate that you want to receive details about products, offers, events, etc, when you register. We do not provide your personal details to other companies or individuals for their marketing purposes unless you have indicated when you registered that you wish to receive information about other companies products, offers and services.
LIMITATION OF LIABILITY
Hekate Limited makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable. To the fullest extent permissible, Hekate Limited will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the website or off-website links; access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond Hekate Limited reasonable control. Furthermore, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website and in no event shall our maximum aggregate liability exceed one hundred pounds sterling.
EXCLUSIONS OF LIABILITY
Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Hekate Limited or any of its employees or agents, or fraud. These disclaimers and exclusions shall be governed by English law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
COMPLAINTS & SUBMISSION OF INFORMATION
If you wish to contact us to complain about any matter in regard to the merchandise, please email us at firstname.lastname@example.org or write to us at:
DrBRAGI C/O Hekate Limited
22 High Street, Dorchester, Dorset DT11EZ, United Kingdom